These Terms & Conditions govern your use of koi800's online gaming platform. By registering an account and using our services, you agree to be bound by these terms in their entirety. Please read carefully before proceeding.
Last Updated: January 1, 2026By creating an account on koi800, you confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions. If you do not agree with any provision herein, you must immediately cease using our platform and close your account.
In these Terms & Conditions, unless the context otherwise requires:
These Terms & Conditions constitute a legally binding agreement between you and koi800. By registering an account, depositing funds, or using any service provided by koi800, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions in their entirety, including our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.
koi800 reserves the right to amend, modify, or update these Terms & Conditions at any time without prior notice. Any changes will be effective immediately upon posting to the Website. It is your responsibility to review these Terms & Conditions regularly. Continued use of the Platform following any modifications constitutes acceptance of the updated terms.
If any provision of these Terms & Conditions is found to be invalid or unenforceable under applicable law, such provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
By registering an account with koi800, you represent and warrant that:
To use koi800 services, you must register an Account by providing accurate, current, and complete information including your full legal name, date of birth, residential address, email address, and mobile phone number. You agree to maintain and promptly update your Account information to keep it accurate and complete.
koi800 reserves the right to refuse registration or to suspend or terminate an Account at any time if we believe the information provided is inaccurate, incomplete, or misleading, or if we have reasonable grounds to believe that the Account is being used for fraudulent or illegal purposes.
In accordance with international anti-money laundering regulations and responsible gaming practices, koi800 implements Know Your Customer (KYC) procedures. You may be required to submit identification documents including a copy of your Indonesian National Identity Card (KTP), proof of address (utility bill or bank statement issued within the last three months), and a verification selfie. Failure to provide requested documentation may result in suspension of withdrawal privileges or Account closure.
koi800 reserves the right to conduct additional verification checks at any time, particularly for large withdrawal requests or suspicious activity patterns. Verification processing typically takes between 1 and 24 hours but may take longer in complex cases.
You are solely responsible for maintaining the confidentiality of your Account login credentials (username and password). You must not share your credentials with any third party. You agree to notify koi800 immediately if you become aware of any unauthorized use of your Account or any other breach of security. koi800 will not be liable for any loss or damage arising from your failure to maintain the security of your Account credentials.
We strongly recommend enabling two-factor authentication (2FA) on your Account for enhanced security. koi800 implements industry-standard security measures including 256-bit SSL encryption to protect your data and transactions.
koi800 accepts deposits via major Indonesian banks including Bank Central Asia (BCA), Bank Rakyat Indonesia (BRI), Bank Negara Indonesia (BNI), Bank Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI (Bank Syariah Indonesia), and Bank Permata, as well as e-wallet services including OVO, DANA, GoPay, ShopeePay, and LinkAja.
The minimum deposit amount is Rp 50,000 (Fifty Thousand Indonesian Rupiah). There is no maximum deposit limit, although individual payment methods may impose their own transaction limits. Deposits are typically credited to your Account instantly, though processing times may vary depending on your payment provider.
You warrant that all funds deposited into your Account are lawfully obtained and originate from legitimate sources. koi800 reserves the right to investigate the source of funds and to refuse deposits or return funds if we have reasonable grounds to suspect money laundering or other illegal activity.
Withdrawal requests can be made at any time, subject to completion of KYC verification procedures. The minimum withdrawal amount is Rp 100,000 (One Hundred Thousand Indonesian Rupiah). Withdrawals are processed to the same payment method used for deposits whenever possible. koi800 aims to process all withdrawal requests within 24 hours, though processing times may be longer during peak periods or for requests requiring additional verification.
You may be required to wager your deposited amount at least one (1) time before a withdrawal is permitted. This requirement is in place to comply with anti-money laundering regulations and prevent the Platform from being used as a money transfer service.
Withdrawal requests may be declined if: (a) KYC verification is incomplete or documents are insufficient; (b) bonus wagering requirements have not been met; (c) the Account shows signs of fraudulent activity or terms violations; (d) the withdrawal amount exceeds your available Balance; or (e) the payment method information provided is invalid or belongs to a third party.
All transactions on koi800 are conducted in Indonesian Rupiah (IDR). If you deposit using a payment method denominated in a different currency, your bank or payment provider may apply conversion fees which are beyond koi800's control.
koi800 may offer various bonuses and promotions from time to time, including but not limited to welcome bonuses, deposit match bonuses, cashback offers, free spins, and loyalty rewards. All bonuses are subject to specific terms and conditions which will be clearly stated in the promotional material for each offer.
Unless otherwise specified, all bonuses are subject to wagering requirements before any winnings derived from bonus funds can be withdrawn. The standard wagering requirement is thirty (30) times the bonus amount, though this may vary by promotion. For example, a Rp 100,000 bonus with 30x wagering requires Rp 3,000,000 in total bets before withdrawal is permitted.
Bonuses are intended for recreational players only. koi800 reserves the right to void bonuses and any associated winnings if we determine that a User has engaged in bonus abuse, including but not limited to: creating multiple accounts to claim the same bonus multiple times, using betting patterns designed solely to clear wagering requirements with minimal risk, or coordinating with other Users to exploit promotional offers.
Each User is eligible for one (1) welcome bonus only. Additional bonuses are offered at koi800's sole discretion and may be subject to eligibility criteria such as minimum deposit amounts, specific payment methods, or VIP status. koi800 reserves the right to modify, suspend, or terminate any promotional offer at any time without prior notice.
All Games available on koi800 are provided by third-party game developers and operate using certified Random Number Generator (RNG) technology to ensure fair and random outcomes. koi800 does not have the ability to influence or manipulate game results.
Each game category has its own specific rules and payout structures. You are responsible for understanding the rules of any game before placing real money wagers. Game rules can be accessed within each game interface or by contacting our customer support team.
For sports betting, all bets are subject to the official rules and regulations of the relevant sport and league. In the event of a dispute, the decision of the relevant sports governing body will be considered final. koi800 reserves the right to void bets if: (a) an event is cancelled or postponed; (b) the outcome of an event has been determined before the bet was placed; (c) there is evidence of match-fixing or corruption; or (d) technical errors result in incorrect odds being displayed.
Once a bet is placed and confirmed, it cannot be cancelled or modified except in circumstances where koi800 determines at its sole discretion that the bet was placed in error due to a technical malfunction of the Platform. All bet settlements are final and binding.
Users are strictly prohibited from engaging in the following activities:
Violation of any prohibited activity may result in immediate suspension or termination of your Account, forfeiture of your Balance, and referral to law enforcement authorities where appropriate.
To the fullest extent permitted by applicable law:
You acknowledge that gambling involves financial risk and that you may lose money. You agree that koi800 is not responsible for any financial losses you incur while using the Platform. You are solely responsible for determining whether gambling is legal in your jurisdiction and for complying with all applicable laws.
koi800 reserves the right to suspend or terminate your Account immediately, without prior notice, if we believe in good faith that:
Upon termination, any remaining Balance in your Account will be returned to you, minus any amounts owed to koi800 and subject to completion of any pending investigations. However, if your Account is terminated due to fraudulent activity or material breach of these Terms & Conditions, koi800 reserves the right to forfeit any remaining Balance.
You may close your Account at any time by contacting customer support. Upon voluntary closure, any remaining Balance will be returned to you in accordance with our standard withdrawal procedures, subject to completion of all bonus wagering requirements and pending KYC verification.
These Terms & Conditions shall be governed by and construed in accordance with international gaming laws and the laws of the jurisdiction in which koi800 is licensed to operate. Any disputes arising out of or relating to these Terms & Conditions shall be resolved through good faith negotiation between you and koi800.
If a dispute cannot be resolved through negotiation, you agree to submit the dispute to binding arbitration in accordance with the arbitration rules of the jurisdiction in which koi800 operates. The decision of the arbitrator shall be final and binding on both parties.
You acknowledge that online gambling exists in a legal grey area within Indonesia and that you are solely responsible for determining whether your use of koi800 services complies with applicable Indonesian law. koi800 operates under an international license and provides services to Indonesian residents as permitted under international gaming regulations.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of koi800's services, please contact us through the following channels:
Our customer support team is fluent in both English and Indonesian and is trained to assist with all aspects of your koi800 experience, from account registration and deposits to game rules and technical issues.
koi800 is committed to promoting responsible gaming. If you believe gambling is becoming a problem, please visit our Responsible Gaming page for information about self-exclusion tools, deposit limits, and support resources. You must be 21 years or older to use koi800 services.
Essential highlights from our Terms & Conditions
You must be at least 21 years of age to register and use koi800 services. Age verification is strictly enforced through KYC procedures.
Each user may maintain only one account. Multiple accounts are strictly prohibited and will result in closure and forfeiture of funds.
Identity verification is mandatory for withdrawals. Provide accurate documents promptly to avoid delays in processing your withdrawal requests.
All bonuses are subject to wagering requirements. Read the specific terms for each promotion before claiming to understand withdrawal conditions.
Collusion, bonus abuse, automated betting tools, and other unfair practices are strictly prohibited and will result in account termination.
Only wager what you can afford to lose. Use our responsible gaming tools including deposit limits and self-exclusion if needed.
If any part of our Terms & Conditions is unclear, our support team is here to help. Visit our FAQ page for common questions or contact us directly for personalized assistance.